Business Communication Services

We make it our mission to utilise the merging of technologies to provide business improvements, better efficiencies, and an overall more streamlined end user experience for our clients.

Unified business communications

A strong communication system is critical for any good business and technology has come a long way from the days of landline telephones and fax machines. With the ever-increasing need for convenience and quick responses, companies employ a variety of ways to talk to clients, customers and suppliers including phone, email, video conferencing and instant messenger. With the line between technologies becoming blurred, many businesses are still burdening themselves with multiple suppliers and inflated standalone costs. We make it our mission to utilise the merging of technologies to provide business improvements, better efficiencies, and an overall more streamlined end user experience for our clients.

Discover how our full suite of business communication solutions can benefit your business. View our comprehensive communication services below or contact us.

What We Offer

Voice

Whether you need traditional phone lines or an internet-based Voice over IP (VOIP) product, we will assess the needs of your business to implement a solution best suited to your requirements. We source from reputable suppliers to find the best value for money and ensure your communication is reliable and effective.

We provide  unique voice logger solutions to enable you record customer contact calls for review and training purposes. Our unique offerings cover traditional telephone systems, VOIP systems and well as fixed wireless lines.

Phone Systems

An effective phone system is imperative for business communications, including functions such as Direct Dialling, Conferencing, Menu Call Routing and Dialling. We provide fully scalable hosted phone system solutions that eliminate the need for on-premises maintenance. Particularly beneficial for companies with a largely mobile workforce, this option utilises the internet to make calls, meaning that costs are significantly reduced. Alternatively, we can implement on-premises systems which are suited to single-site companies.

Mobile

Mobiles have become an integral part of our day-to-day working lives with the difference between individual landline and mobile telecoms becoming increasingly blurred. We will work with existing providers to assess the best call plan for your workforce, utilising existing information such as current call volume, geographic locations and costs, to create a cost-effective package that’s customised for your business.

Data

The importance of high-speed data lines in the workplace cannot be overemphasised. We can deliver the lines you require for multi-site connections, file sharing and swift internet speeds. From basic broadband through to the most complex high-speed fibre internet circuits, we can configure our service to your advantage in order to provide the best possible returns on your investment. Our helpdesk provides you with a single point of contact from the moment you order through to deployment and ongoing support.

Network Design

Having the right network in place is key to the overall efficiency of your IT service delivery. We will assess your current and future requirements and recommend a solution to meet your needs. Whether you want to build on an existing network design or establish a new one, we specialise in providing fast and stable platforms that act as an effective springboard for your business.

Unified Communications

Video conferencing, audio conferencing, desktop or screen-sharing and instant messaging applications come in many different forms and functionalities. Many providers tout impressive credentials. However, while most will deliver the functionality you require, in the long run very few will be secure and cost-effective. That is why we work with a good number of unified communication providers which enables us identify the most appropriate, secure and cost effective application for your business’ specific requirements. We also offer additional communication services for businesses, including full webinar hosting, if your needs exceed most providers’ capabilities.